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Policy
Terms & Conditions

We have established a Privacy Policy to explain the information we collect and how it is used. We also have a Terms of Use section which outlines the terms and conditions for using our website. We strive to ensure your privacy is respected and take measures to safeguard your data. If you have any questions about our policies, please contact us.

Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to
www.mtsheal.com, and Metanoia Therapy Services and governs data collection and usage. For
the purposes of this Privacy Policy, unless otherwise noted, all references to Metanoia Therapy
Services include www.mtsheal.com, Therapy LINQ and www.therapylinq.com. The Metanoia
Therapy Services website is a Online Directory site. By using the Metanoia Therapy Services
website, you consent to the data practices described in this statement.


Collection of your Personal Information
In order to better provide you with products and services offered, Metanoia Therapy Services
may collect personally identifiable information, such as your:

  • First and Last Name

  • Mailing Address

  • E-mail Address

  • Phone Number

  • Employer

  • Job Title

  • Business websites, professional license information, professional certifications.

​

If you purchase Metanoia Therapy Services's products and services, we collect billing and credit
card information. This information is used to complete the purchase transaction.


Metanoia Therapy Services may also collect anonymous demographic information, which is not
unique to you, such as your:

  • Age

  • Gender

  • Race

​

Please keep in mind that if you directly disclose personally identifiable information or personally
sensitive data through Metanoia Therapy Services's public message boards, this information may
be collected and used by others.


We do not collect any personal information about you unless you voluntarily provide it to us.
However, you may be required to provide certain personal information to us when you elect to use
certain products or services. These may include: (a) registering for an account; (b) entering a
sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers
from selected third parties; (d) sending us an email message; (e) submitting your credit card or
other payment information when ordering and purchasing products and services. To wit, we will
use your information for, but not limited to, communicating with you in relation to services and/or
products you have requested from us. We also may gather additional personal or non-personal information in the future.

​

Use of your Personal Information
Metanoia Therapy Services collects and uses your personal information to operate and deliver the
services you have requested.


Metanoia Therapy Services may also use your personally identifiable information to inform you of
other products or services available from Metanoia Therapy Services and its affiliates.


Sharing Information with Third Parties
Metanoia Therapy Services does not sell, rent or lease its customer lists to third parties.


Metanoia Therapy Services may share data with trusted partners to help perform statistical
analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All
such third parties are prohibited from using your personal information except to provide these
services to Metanoia Therapy Services, and they are required to maintain the confidentiality of
your information.


Metanoia Therapy Services may disclose your personal information, without notice, if required to
do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of
the law or comply with legal process served on Metanoia Therapy Services or the site; (b) protect
and defend the rights or property of Metanoia Therapy Services; and/or (c) act under exigent
circumstances to protect the personal safety of users of Metanoia Therapy Services, or the public.


Tracking User Behavior
Metanoia Therapy Services may keep track of the websites and pages our users visit within
Metanoia Therapy Services, in order to determine what Metanoia Therapy Services services are
the most popular. This data is used to deliver customized content and advertising within Metanoia
Therapy Services to customers whose behavior indicates that they are interested in a particular
subject area.


Automatically Collected Information
Information about your computer hardware and software may be automatically collected by
Metanoia Therapy Services. This information can include: your IP address, browser type, domain
names, access times and referring website addresses. This information is used for the operation of
the service, to maintain quality of the service, and to provide general statistics regarding use of the
Metanoia Therapy Services website.


Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

Please note that we may not be able to comply with requests to delete your personal information if
it is necessary to:

• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.

​

Please note that we may not be able to comply with requests to delete your personal information if
it is necessary to:

• Complete the transaction for which the personal information was collected, fulfill the
terms of a written warranty or product recall conducted in accordance with federal
law, provide a good or service requested by you, or reasonably anticipated within the
context of our ongoing business relationship with you, or otherwise perform a contract
between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal
activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right
of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the
public interest that adheres to all other applicable ethics and privacy laws, when our
deletion of the information is likely to render impossible or seriously impair the
achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on
your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is
compatible with the context in which you provided the information.

​

Children Under Thirteen
Metanoia Therapy Services does not knowingly collect personally identifiable information from
children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or
guardian for permission to use this website.


E-mail Communications
From time to time, Metanoia Therapy Services may contact you via email for the purpose of
providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general
communication.


If you would like to stop receiving marketing or promotional communications via email from
Metanoia Therapy Services, you may opt out of such communications by Customers may
unsubscribe from emails by "replying STOP" or "clicking on the UNSUBSCRIBE button.".


External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have
contracted.


Changes to this Statement
Metanoia Therapy Services reserves the right to change this Privacy Policy from time to time. We
will notify you about significant changes in the way we treat personal information by sending a
notice to the primary email address specified in your account, by placing a prominent notice on our
website, and/or by updating any privacy information. Your continued use of the website and/or

Services available after such modifications will constitute your: (a) acknowledgment of the modified
Privacy Policy; and (b) agreement to abide and be bound by that Policy.

​

Contact Information
Metanoia Therapy Services welcomes your questions or comments regarding this Statement of
Privacy. If you believe that Metanoia Therapy Services has not adhered to this Statement, please
contact Metanoia Therapy Services at:
Metanoia Therapy Services
_________________
Prairieville, Louisiana 70769
Email Address:
Info@mtsheal.com
Telephone number:

5047620374
Effective as of July 15, 2023

Terms and Conditions

Agreement between User and www.therapyLINQ.com
Welcome to www.therapyLINQ.com. The www.therapyLINQ.com website (the "Site") is
comprised of various web pages operated by Metanoia Therapy Services.
www.therapyLINQ.com is offered to you conditioned on your acceptance without modification of
the terms, conditions, and notices contained herein (the "Terms"). Your use of
www.therapyLINQ.com constitutes your agreement to all such Terms. Please read these terms
carefully, and keep a copy of them for your reference.


www.therapyLINQ.com is an E-Commerce Site.


The Therapist LINQ is an innovative online platform that aims to simplify access to high-quality
mental health care. As a comprehensive directory of certified and licensed mental health providers,
we strive to make it easier for individuals to find the right professional for their mental well-being
journey. Our user-friendly platform offers a curated list of qualified mental health professionals,
empowering individuals to embark on their healing process with confidence and convenience.


Privacy
Your use of www.therapyLINQ.com is subject to Metanoia Therapy Services's Privacy Policy.
Please review our Privacy Policy, which also governs the Site and informs users of our data
collection practices.


Electronic Communications
Visiting www.therapyLINQ.com or sending emails to Metanoia Therapy Services constitutes
electronic communications. You consent to receive electronic communications and you agree that
all agreements, notices, disclosures and other communications that we provide to you
electronically, via email and on the Site, satisfy any legal requirement that such communications be
in writing.

Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and
password and for restricting access to your computer, and you agree to accept responsibility for
all activities that occur under your account or password. You may not assign or otherwise transfer
your account to any other person or entity. You acknowledge that Metanoia Therapy Services is
not responsible for third party access to your account that results from theft or misappropriation of
your account. Metanoia Therapy Services and its associates reserve the right to refuse or cancel
service, terminate accounts, or remove or edit content in our sole discretion.


Children Under Thirteen
Metanoia Therapy Services does not knowingly collect, either online or offline, personal
information from persons under the age of thirteen. If you are under 18, you may use
www.therapyLINQ.com only with permission of a parent or guardian.

​

Cancellation/Refund Policy
The subscription fee to become a listed provider is $15.00 per month, processed through
automatic payments on the 15th of each month. Providers are requested to cancel their
subscription by the 1st of the month to allow for a 2-week turnaround time and avoid automatic
payment on the 15th.


Links to Third Party Sites/Third Party Services
www.therapyLINQ.com may contain links to other websites ("Linked Sites"). The Linked Sites
are not under the control of Metanoia Therapy Services and Metanoia Therapy Services is not
responsible for the contents of any Linked Site, including without limitation any link contained in a
Linked Site, or any changes or updates to a Linked Site. Metanoia Therapy Services is providing
these links to you only as a convenience, and the inclusion of any link does not imply endorsement
by Metanoia Therapy Services of the site or any association with its operators.


Certain services made available via www.therapyLINQ.com are delivered by third party sites and
organizations. By using any product, service or functionality originating from the
www.therapyLINQ.com domain, you hereby acknowledge and consent that Metanoia Therapy
Services may share such information and data with any third party with whom Metanoia Therapy
Services has a contractual relationship to provide the requested product, service or functionality on
behalf of www.therapyLINQ.com users and customers.


No Unlawful or Prohibited Use/Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use
www.therapyLINQ.com strictly in accordance with these terms of use. As a condition of your use
of the Site, you warrant to Metanoia Therapy Services that you will not use the Site for any
purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner
which could damage, disable, overburden, or impair the Site or interfere with any other party's use
and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information
through any means not intentionally made available or provided for through the Site.
All content included as part of the Service, such as text, graphics, logos, images, as well as the
compilation thereof, and any software used on the Site, is the property of Metanoia Therapy
Services or its suppliers and protected by copyright and other laws that protect intellectual
property and proprietary rights. You agree to observe and abide by all copyright and other
proprietary notices, legends or other restrictions contained in any such content and will not make
any changes thereto.


You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create
derivative works, or in any way exploit any of the content, in whole or in part, found on the Site.
Metanoia Therapy Services content is not for resale. Your use of the Site does not entitle you to
make any unauthorized use of any protected content, and in particular you will not delete or alter
any proprietary rights or attribution notices in any content. You will use protected content solely
for your personal use, and will make no other use of the content without the express written
permission of Metanoia Therapy Services and the copyright owner. You agree that you do not
acquire any ownership rights in any protected content. We do not grant you any licenses, express

or implied, to the intellectual property of Metanoia Therapy Services or our licensors except as
expressly authorized by these Terms.


Use of Communication Services
The Site may contain bulletin board services, chat areas, news groups, forums, communities,
personal web pages, calendars, and/or other message or communication facilities designed to
enable you to communicate with the public at large or with a group (collectively, "Communication
Services"). You agree to use the Communication Services only to post, send and receive messages
and material that are proper and related to the particular Communication Service.


By way of example, and not as a limitation, you agree that when using a Communication Service,
you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as
rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any
inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material
or information; upload files that contain software or other material protected by intellectual
property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or
have received all necessary consents; upload files that contain viruses, corrupted files, or any other
similar software or programs that may damage the operation of another's computer; advertise or
offer to sell or buy any goods or services for any business purpose, unless such Communication
Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes
or chain letters; download any file posted by another user of a Communication Service that you
know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete
any author attributions, legal or other proper notices or proprietary designations or labels of the
origin or source of software or other material contained in a file that is uploaded; restrict or inhibit
any other user from using and enjoying the Communication Services; violate any code of conduct
or other guidelines which may be applicable for any particular Communication Service; harvest or
otherwise collect information about others, including e-mail addresses, without their consent;
violate any applicable laws or regulations.


Metanoia Therapy Services has no obligation to monitor the Communication Services. However,
Metanoia Therapy Services reserves the right to review materials posted to a Communication
Service and to remove any materials in its sole discretion. Metanoia Therapy Services reserves the
right to terminate your access to any or all of the Communication Services at any time without
notice for any reason whatsoever.


Metanoia Therapy Services reserves the right at all times to disclose any information as necessary
to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to
post or to remove any information or materials, in whole or in part, in Metanoia Therapy Services's
sole discretion.


Always use caution when giving out any personally identifying information about yourself or your
children in any Communication Service. Metanoia Therapy Services does not control or endorse
the content, messages or information found in any Communication Service and, therefore,
Metanoia Therapy Services specifically disclaims any liability with regard to the Communication
Services and any actions resulting from your participation in any Communication Service.

​

Managers and hosts are not authorized Metanoia Therapy Services spokespersons, and their
views do not necessarily reflect those of Metanoia Therapy Services.


Materials uploaded to a Communication Service may be subject to posted limitations on usage,
reproduction and/or dissemination. You are responsible for adhering to such limitations if you
upload the materials.


Materials Provided to www.therapyLINQ.com or Posted on Any Metanoia Therapy
Services Web Page

Metanoia Therapy Services does not claim ownership of the materials you provide to
www.therapyLINQ.com (including feedback and suggestions) or post, upload, input or submit to
any Metanoia Therapy Services Site or our associated services (collectively "Submissions").
However, by posting, uploading, inputting, providing or submitting your Submission you are
granting Metanoia Therapy Services, our affiliated companies and necessary sublicensees
permission to use your Submission in connection with the operation of their Internet businesses
including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly
perform, reproduce, edit, translate and reformat your Submission; and to publish your name in
connection with your Submission.


No compensation will be paid with respect to the use of your Submission, as provided herein.
Metanoia Therapy Services is under no obligation to post or use any Submission you may provide
and may remove any Submission at any time in Metanoia Therapy Services's sole discretion.
By posting, uploading, inputting, providing or submitting your Submission you warrant and
represent that you own or otherwise control all of the rights to your Submission as described in this
section including, without limitation, all the rights necessary for you to provide, post, upload, input
or submit the Submissions.


Third Party Accounts
You will be able to connect your Metanoia Therapy Services account to third party accounts. By
connecting your Metanoia Therapy Services account to your third party account, you
acknowledge and agree that you are consenting to the continuous release of information about you
to others (in accordance with your privacy settings on those third party sites). If you do not want
information about you to be shared in this manner, do not use this feature.


International Users
The Service is controlled, operated and administered by Metanoia Therapy Services from our
offices within the USA. If you access the Service from a location outside the USA, you are
responsible for compliance with all local laws. You agree that you will not use the Metanoia
Therapy Services Content accessed through www.therapyLINQ.com in any country or in any
manner prohibited by any applicable laws, restrictions or regulations.


Indemnification
You agree to indemnify, defend and hold harmless Metanoia Therapy Services, its officers,
directors, employees, agents and third parties, for any losses, costs, liabilities and expenses

(including reasonable attorney's fees) relating to or arising out of your use of or inability to use the
Site or services, any user postings made by you, your violation of any terms of this Agreement or
your violation of any rights of a third party, or your violation of any applicable laws, rules or
regulations. Metanoia Therapy Services reserves the right, at its own cost, to assume the exclusive
defense and control of any matter otherwise subject to indemnification by you, in which event you
will fully cooperate with Metanoia Therapy Services in asserting any available defenses.

​

Arbitration
In the event the parties are not able to resolve any dispute between them arising out of or
concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or
otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved
only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single
neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration
service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's
award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the
event that any legal or equitable action, proceeding or arbitration arises out of or concerns these
Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable
attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and
Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or
indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree
that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The
entire dispute, including the scope and enforceability of this arbitration provision shall be
determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms
and Conditions.


Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class
arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE
THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S
INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY
PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH
AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE
OTHER. Further, unless both you and Metanoia Therapy Services agree otherwise, the arbitrator
may not consolidate more than one person's claims, and may not otherwise preside over any form
of a representative or class proceeding.


Liability Disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR
AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR
TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE
INFORMATION HEREIN. METANOIA THERAPY SERVICES AND/OR ITS SUPPLIERS
MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
METANOIA THERAPY SERVICES AND/OR ITS SUPPLIERS MAKE NO
REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY,

TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS,
SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY
PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL
SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED
GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF
ANY KIND. METANOIA THERAPY SERVICES AND/OR ITS SUPPLIERS HEREBY
DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS
INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS,
INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF

MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-
INFRINGEMENT.

​

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT
SHALL METANOIA THERAPY SERVICES AND/OR ITS SUPPLIERS BE LIABLE FOR
ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL
DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT
LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF
OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE,
WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE
PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY
INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS
OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF
THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT
LIABILITY OR OTHERWISE, EVEN IF METANOIA THERAPY SERVICES OR ANY OF
ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.
BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES,
THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED
WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE,
YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.


Termination/Access Restriction
Metanoia Therapy Services reserves the right, in its sole discretion, to terminate your access to the
Site and the related services or any portion thereof at any time, without notice. To the maximum
extent permitted by law, this agreement is governed by the laws of the State of Louisiana and you
hereby consent to the exclusive jurisdiction and venue of courts in Louisiana in all disputes arising
out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does
not give effect to all provisions of these Terms, including, without limitation, this section.


You agree that no joint venture, partnership, employment, or agency relationship exists between
you and Metanoia Therapy Services as a result of this agreement or use of the Site. Metanoia
Therapy Services's performance of this agreement is subject to existing laws and legal process,
and nothing contained in this agreement is in derogation of Metanoia Therapy Services's right to
comply with governmental, court and law enforcement requests or requirements relating to your
use of the Site or information provided to or gathered by Metanoia Therapy Services with respect

to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to
applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth
above, then the invalid or unenforceable provision will be deemed superseded by a valid,
enforceable provision that most closely matches the intent of the original provision and the
remainder of the agreement shall continue in effect.


Unless otherwise specified herein, this agreement constitutes the entire agreement between the user
and Metanoia Therapy Services with respect to the Site and it supersedes all prior or
contemporaneous communications and proposals, whether electronic, oral or written, between the
user and Metanoia Therapy Services with respect to the Site. A printed version of this agreement
and of any notice given in electronic form shall be admissible in judicial or administrative
proceedings based upon or relating to this agreement to the same extent and subject to the same
conditions as other business documents and records originally generated and maintained in printed
form. It is the express wish to the parties that this agreement and all related documents be written
in English.


Changes to Terms
Metanoia Therapy Services reserves the right, in its sole discretion, to change the Terms under
which www.therapyLINQ.com is offered. The most current version of the Terms will supersede all
previous versions. Metanoia Therapy Services encourages you to periodically review the Terms to
stay informed of our updates.


Contact Us
Metanoia Therapy Services welcomes your questions or comments regarding the Terms:
Metanoia Therapy Services
_________________
_________________, Louisiana _________________

Email Address:
Info@mtsheal.com
Telephone number:

_________________
Effective as of July 15, 2023

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